About TechNet New England
A certified minority-owned and military-owned IT consulting firm serving businesses and nonprofits in Western Massachusetts and Connecticut.
Building Trust Through Technology
TechNet New England was founded with a simple mission: to provide enterprise-level IT services to small and medium-sized businesses and nonprofits that deserve the same quality of technology support as large corporations.
Based in Chicopee, Massachusetts, we serve organizations throughout Western Massachusetts and Connecticut. Our team brings real-world experience supporting secure, compliant environments for organizations across various industries.
As a certified minority-owned and military-owned business, we understand the importance of trust, reliability, and going above and beyond for our clients. We're not just your IT provider – we're your technology partner.
Meet Our Founder
Josue Valentin
CEO & Co-Founder
With over 10 years of experience in the IT industry, Josue brings expertise in network design, disaster recovery, cloud solutions, system administration, and cybersecurity. His focus on delivering innovative solutions has helped countless organizations secure and optimize their technology infrastructure.
Your Path to Better IT
We've refined our onboarding process to get you up and running quickly with minimal disruption to your business.
Discovery Call
A no-pressure conversation to understand your business, current IT setup, and what you need from a technology partner.
Assessment & Proposal
We review your systems and present a clear proposal with transparent pricing and a plan tailored to your needs.
Agreement & Kickoff
Once we agree on scope, we schedule a kickoff meeting to introduce your team to ours and set expectations.
Tool Deployment
We install monitoring, backup, and security tools on your systems and document your environment.
Training & Go-Live
Your team learns how to reach us for support, and we officially launch services with proactive monitoring.
Ongoing Partnership
Regular check-ins and reviews ensure your IT continues to support your business as it grows.
Discovery Call
A no-pressure conversation to understand your business, current IT setup, and what you need from a technology partner.
Assessment & Proposal
We review your systems and present a clear proposal with transparent pricing and a plan tailored to your needs.
Agreement & Kickoff
Once we agree on scope, we schedule a kickoff meeting to introduce your team to ours and set expectations.
Tool Deployment
We install monitoring, backup, and security tools on your systems and document your environment.
Training & Go-Live
Your team learns how to reach us for support, and we officially launch services with proactive monitoring.
Ongoing Partnership
Regular check-ins and reviews ensure your IT continues to support your business as it grows.
What Drives Us
Security First
We prioritize the security of your systems and data in everything we do.
Client Focused
Your success is our success. We build lasting partnerships with our clients.
Proactive Approach
We prevent problems before they happen, minimizing downtime and disruption.
Community Driven
As a local business, we're invested in the success of our community.
Certified, Compliant, Committed
We maintain the highest standards of security and compliance so you can trust us with your most critical systems and sensitive data.
SDO Certified
Certified by the Massachusetts Supplier Diversity Office as a diverse business enterprise.
Minority-Owned Business
Certified minority-owned business enterprise serving the community.
Military-Owned
Proudly veteran and military-owned business with a commitment to service.
HIPAA Aware
Experienced in supporting healthcare organizations with HIPAA compliance requirements.
Bilingual Support
Full English and Spanish language support for all clients.
Local & Responsive
Based in Chicopee, MA serving Western Massachusetts and Connecticut.
SLA Response Guarantees
Response time commitments backed by our Service Level Agreement. Ask about our 100% satisfaction guarantee.
Business Certifications & Recognition
We're proud to be recognized for our commitment to excellence and diversity.
Ready to Transform Your IT?
Get a free consultation and discover how TechNet New England can help your business thrive with reliable, secure technology solutions.