Published 2026-03-05 by TechNet New England
If you're seeing "GPU hung," "driver removed," or "GPU is no longer accepting commands" errors on your AMD Radeon RX 9070 or RX 7000 series GPU, you're not alone. This has been a widespread issue since the RX 9070 XT launch in March 2025.
What's Causing the Crashes
AMD has acknowledged the issue stems from driver instability in Adrenalin 25.x drivers combined with Windows 11 update interactions. The crashes typically occur during:
- Gaming (especially Battlefield 6, Call of Duty: Black Ops 7, ARC Raiders)
- GPU-accelerated workloads
- Video playback and streaming
- DirectX 12 applications
The Fix: Windows Update KB5072033
Microsoft's December 2025 cumulative update (KB5072033) includes fixes specifically for AMD GPU hanging issues. To install:
- Open Settings > Windows Update
- Click Check for updates
- Install KB5072033 (or later cumulative updates)
- Restart your computer
Source: Microsoft Support - Windows 11 24H2 Update History
Alternative Fix: Update AMD Drivers
AMD released Adrenalin 25.4.1 with specific fixes for driver timeouts:
- Download the latest driver from AMD Support
- Use DDU (Display Driver Uninstaller) in Safe Mode to completely remove old drivers
- Install the fresh driver and restart
Known Remaining Issues
AMD confirms these issues are still being worked on:
- Intermittent driver timeouts in Cyberpunk 2077 with Path Tracing enabled
- Timeouts in Battlefield 6 on Ryzen AI 9 HX 370 systems
- Crash behavior in Roblox on RX 7000 series
- Anti Lag 2 malfunctions in Counter-Strike 2 on RX 9070 XT
When to Get Professional Help
If the crashes persist after these updates, or if you're experiencing issues across multiple applications, the problem may be hardware-related (overheating, VRAM issues, or power delivery problems). A qualified IT professional can diagnose hardware issues and ensure your system is properly configured for stability.