Published 2021-07-20 by TechNet New England
Remote Desktop lets you control a Windows computer from another location as if you were sitting in front of it. ## Requirements The host computer must run Windows 11/10 Pro, Enterprise, or Education. Home editions do not support hosting Remote Desktop. The client can be any Windows edition, Mac (Microsoft Remote Desktop app), or mobile device. ## Enable Remote Desktop 1. On the host computer, go to **Settings > System > Remote Desktop**. 2. Toggle Remote Desktop to **On**. 3. Note the PC name shown on this page. ## Connect from Windows 1. On the client, search for **Remote Desktop Connection** and open it. 2. Enter the host PC name or IP address. 3. Click **Connect** and enter the host credentials. ## Connect from Mac 1. Download **Microsoft Remote Desktop** from the App Store. 2. Add a new PC with the host name or IP address. 3. Connect and enter credentials. ## Security Use a VPN when connecting over the internet. Enable Network Level Authentication. Use strong passwords with MFA. Do not expose port 3389 directly to the internet without VPN protection. ## Troubleshooting If it will not connect: verify Remote Desktop is enabled, both machines are on the same network or VPN, and the computer name or IP is correct. Check that Windows Firewall allows Remote Desktop.