Published 2026-01-22 by TechNet Team
Update: January 22, 2026 - Microsoft is currently investigating service issues affecting multiple Microsoft 365 services. This page will be updated as more information becomes available.
Current Status
Microsoft has acknowledged an ongoing service incident affecting users across multiple regions. The following services may be impacted:
- Microsoft Teams
- Outlook and Exchange Online
- SharePoint Online
- OneDrive for Business
- Microsoft 365 Apps
What We Know
Microsoft engineers are actively investigating the root cause and working on a resolution. Users may experience:
- Intermittent connectivity issues
- Slow performance when accessing services
- Errors when signing in or accessing files
- Delayed email delivery
What You Can Do
While Microsoft works on resolving the issue, here are some steps you can take:
- Check Microsoft's status page: Visit status.office.com for real-time updates
- Use mobile apps: Mobile versions may have better connectivity in some cases
- Access via web: Try accessing services through a web browser if desktop apps aren't working
- Use offline mode: Work offline in Outlook and sync when services return
- Alternative communication: Use phone or alternative channels for urgent matters
How TechNet New England Can Help
If you're a managed services client, our team is monitoring the situation and will proactively communicate any updates that affect your organization. For immediate assistance, contact our help desk.
We'll continue to update this post as Microsoft provides more information about the incident and expected resolution time.
Last updated: January 22, 2026 at 10:00 AM ET