Published 2025-10-29 by TechNet Team
We're aware of widespread reports of Microsoft cloud service disruptions affecting organizations across the region.
Services Affected
The outage impacted multiple Microsoft services including:
- Microsoft 365 (Outlook, Word, Excel, etc.)
- Microsoft Teams
- OneDrive
- Azure services
- Microsoft Store
Root Cause
Microsoft identified and confirmed a DNS-related issue originating from Azure infrastructure, which cascaded to affect other interconnected services across their ecosystem.
Status
Microsoft initiated mitigation procedures to resolve the problem. While some users began experiencing partial service restoration, access remained inconsistent during the incident window.
Official Resources
For real-time updates, check Microsoft's official status page at status.office.com or the Azure status page.
If you're experiencing issues with Microsoft services, please contact our support team for assistance.