VoIP Options: RingCentral, Microsoft Teams Phone, and More

Not all VoIP solutions are the same. From enterprise platforms like RingCentral to Microsoft Teams Phone, here's how to choose the right one for your business.

Published 2025-01-26 by TechNet Team

When businesses move to VoIP, they discover there's no one-size-fits-all solution. Here's a breakdown of the major options.

Option 1: Simple Cloud VoIP / Hosted PBX

Best for: Small businesses wanting reliable phones without complexity

Our solution: $5/user/month + $1/DID + $0.01/minute. All features included, you own your phones, no contracts.

Pros: Lowest cost, simple, no lock-in | Cons: Fewer enterprise integrations

Option 2: Microsoft Teams Phone

Best for: Businesses already using Microsoft 365

Make and receive calls directly in Teams. Requires Microsoft 365 + Phone System license (~$8-15/user/month extra).

Pros: Unified Teams experience | Cons: More expensive, complex licensing

Option 3: RingCentral

Best for: Mid-size businesses wanting full unified communications

Voice, video, messaging, fax, extensive integrations. $20-45/user/month.

Pros: Feature-rich, polished apps | Cons: Expensive, annual contracts

Option 4: Zoom Phone

Best for: Businesses already using Zoom for video

Native integration with Zoom Meetings. $10-20/user/month.

Pros: Great Zoom integration | Cons: Less mature phone features

Option 5: Others (8x8, Vonage, Dialpad)

Each has different strengths - international calling, API focus, AI features, etc.

How to Choose

We Can Help with Any of These

We set up and manage simple cloud VoIP, Microsoft Teams Phone, RingCentral, Zoom Phone, and hybrid setups. Contact us to discuss which option makes sense for your business.