IT Insights & Resources
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When Small Misunderstandings Cost You Big: Lessons in Customer Communication
Losing customers is never good for business, but losing them due to small misunderstandings stings extra hard. Here's what we've learned about communication.
Owning It: Why Admitting Mistakes Actually Builds Trust
Nobody likes admitting they messed up. But in business, how you handle mistakes often matters more than the mistake itself.
The Real Cost of "Good Enough" IT
That workaround your team has been using for two years? It's costing you more than you think. Here's how "good enough" becomes "too expensive."
Your IT Provider Should Talk to You Like a Person
If you need a translator to understand your tech support, something's wrong. Technical expertise should come with the ability to explain it clearly.
Knowing When to Ask for Help (And Why It's Not a Weakness)
Business owners are problem solvers by nature. But sometimes the smartest move is recognizing when a problem needs a different kind of expertise.
The Honey Browser Extension Scandal: What Every Business Needs to Know
PayPal's popular coupon extension has been exposed for hijacking affiliate commissions, collecting user data, and providing suboptimal deals. Here's what happened and what it means for your business.
Critical Telnet Vulnerability Grants Root Access - CVE-2026-24061
An 11-year-old flaw in GNU InetUtils telnetd allows attackers to bypass authentication and gain root access. Active exploitation is underway.
Amazon Fire Tablet Apps Not Installing? Here's the Fix
If your Fire tablet shows downloads completing but apps never install, clearing the cache for Silk and the Amazon Appstore usually fixes it.
Fix "Device Is Already Enrolled" Error in Microsoft Intune/Entra
When re-enrolling a device into Microsoft Intune or Entra ID, you may encounter the 0x8018000a error. Here's how to clean up stale enrollment data and fix it.
How to Connect to a VPN Using OpenVPN Connect
Step-by-step guide to installing and using OpenVPN Connect to securely connect to your organization's VPN server on Windows, macOS, or mobile devices.
How to Connect to a Remote Server Using Windows Remote Desktop
Learn how to use Windows Remote Desktop Connection (mstsc) to connect to remote servers and workstations securely.
Create a Local User and Grant Remote Desktop Access with PowerShell
A PowerShell script and step-by-step guide to create local Windows user accounts and add them to the Remote Desktop Users group.
How to Create a User Account in pfSense
Step-by-step guide to creating local user accounts in pfSense for VPN access, captive portal authentication, or administrative purposes.
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